Domino's Pizza | GALA QUEST, VILEPARLE (E), MUMBAI

PiZZAs delivered very late earlier order comes from vileparle west till they comes to fast but this is 1.2km from my Home still takes 1.5 hr to deliver that too a cold Pizza , they gives daily new excuses like oven is not working etc. worst …

Response from the restaurant

Hi Mayur, we sincerely apologize for your unpleasant experience. We are here to make amends and ensure a swift resolution of this matter. Please share your contact number along with the Google review concern URL via email at [email protected] so that we can assist you further.

​I am writing to share my deep disappointment regarding a recent dining experience at your Vile Parle East branch on 15th Aug. ​When choosing an established brand like Domino’s, customers expect a consistent …

Response from the restaurant

Hi, our guest is everything to us! We value you too much to be the cause of your dissatisfaction. Request you to share your contact number along with the Google review concern URL via email at [email protected] so that we can assist you further.

Ordered online via dominos app, it was more than 1 hour the order didn't arrive & had to visit the outlet to collect the order, horrible staff behaviour, 0 management at the outlet & customers are being asked to take away the order the placed earlier (the order was kept as is & no one is assigned for delivery)

Response from the restaurant

Hi, you are a big part of our journey and we don’t want to lose you! We treat such situations as an opportunity to show you we care. Request you to share your contact number along with the Google review concern URL via email at [email protected] so that we can assist you further.